FAQ

Qarted.com is an e-commerce platform hosted on shopify.com, selling  art prints & posters by exceptional artists from across the globe.

Qarted.com specializes in art prints and posters. Our selection includes a variety of art styles and themes to cater to different tastes.

Each photo available in our store must meet a series of strict requirements. Each photo you can buy in our store is part of a larger story you can experience on our website.

In our store you can buy photos of the best artists from Europe and America, often titled in the art community. List of available artists you will find on photographers page

You can trust shopping on Qarted.com because we prioritize transparency and customer satisfaction. We adhere to legal terms and regulations, and our platform is hosted on shopify.com, a reputable e-commerce provider. Additionally, we have a clear return policy and strive to provide high-quality products and secure payment options.

Depending on your location, there may be additional duty fees and taxes imposed by your country's regulations. These costs are the responsibility of the buyer and are not included in the product's
purchase price.

You can check the status of your order by logging into your account on our website. We also provide order status updates via email, including tracking information if applicable.

Yes, we offer a Money-back guarantee. If you encounter any issues with your purchase, please refer to our Returns Policy for information on how to initiate a return and request a refund.

We accept various forms of payment, including credit and debit cards. Payment methods may vary by location. Please check the payment options available during the checkout process.

Yes, your payments are secure. We prioritize the security of your financial information and use industry-standard encryption technology to protect your data during the payment process.

Payments can be made in USD or EUR, depending on your location. Your bank may convert the final amount to the local currency at its rate of exchange.

Our shipping return policy allows customers to initiate returns within 14 calendar days from the day they received the product. The product must be in its original, unused condition to be eligible for a return. Custom prints are non-refundable.

Shipping costs are calculated based on your location and the weight of the items in your order. The shipping cost will be displayed during the checkout process.

Delivery times may vary depending on your location and the shipping method chosen during checkout. Estimated delivery times are provided at the time of purchase but may be subject to change based on factors such as customs clearance and local postal services.

We offer worldwide shipping, but please note that product availability may vary by region. The countries for which shipping is available are clearly indicated on the product or checkout page.

Qarted.com collects and uses your personal information as outlined in the provided Privacy Notice. The document mentions various purposes for which personal information is collected, including order
processing, sending newsletters, account registration, contact form responses, determining, investigating, or defending claims, contract management, and creating marketing profiles. The specific categories of personal information collected and the purposes for processing are detailed in the Privacy Notice.

Qarted.com uses cookies and other tracking technologies. The Privacy Notice mentions that they use their own cookies, pixel tags, JavaScript, and other tracking technologies on their websites. These technologies are used for various purposes, including analytics, advertising, and to enhance the user experience. The Privacy Notice also provides information on how users can control and manage cookies and tracking technologies.